Customer Reminder Services (CRS) is a proud member of the Commercial Credit Services (CCS) Group, bringing over 20 years of industry experience to businesses seeking smarter, more efficient Accounts Receivable solutions.
We give businesses the opportunity to leverage our investment in leading-edge technology while upholding the highest standards of customer service and business ethics.
By outsourcing your Accounts Receivable functions to CRS, you can:
Our approach ensures your customers are treated with professionalism and respect, while you receive the revenue your business needs—quickly and efficiently.
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Our Commitment to Compliance & QualityCRS operates with a strong focus on compliance, quality assurance, and continuous improvement. We are proud to hold ISO accreditations that reflect our commitment to delivering reliable, secure, and professional services. Our internal processes are designed to minimise complaints and ensure every interaction meets both regulatory standards and your expectations. We take pride in being a trusted partner that values transparency, accountability, and excellence. |  |
Our certifications and partnerships demonstrate our dedication to quality, security, and responsible business practices:
We stay ahead of legal and regulatory changes and provide ongoing internal and external training to uphold these standards.
Referral Pathway for Traditional RecoveryWhile our core service focuses on early-stage reminders and customer-friendly follow-ups, we understand that some accounts may require a more traditional approach. In these cases, CRS can seamlessly refer your matter to Boost Collections, a division within the Commercial Credit Services (CCS) Group, which specialises in formal debt recovery and legal action. This ensures continuity and gives you access to a full spectrum of recovery solutions—all under one trusted umbrella. |
CRS is a division of the Commercial Credit Services (CCS) Group, which was established over 20 years ago to offer an alternative to large public companies. Our goal is to be the leading client-focused reminder and recovery service provider across Australia and New Zealand.
We combine the scale and experience of a big company with the personalised attention and flexibility of a boutique firm. Our call centre solutions are cost-effective, easy to implement, and tailored to your business needs.
We Deliver Value Through:
Our strength lies in supporting your business in true partnership style, at every stage of the recovery cycle.
